Provide supporting information for dispute
POST
/v1/customer/disputes/{dispute_id}/provide-supporting-info
provide-supporting-info
link in the HATEOAS links in the list disputes response. The party can provide the supporting information to PayPal to defend themselves only when the dispute_life_cycle_stage
is CHARGEBACK
, PRE_ARBITRATION
, or ARBITRATION
. They can provide a note that describes their part with details or upload any supporting documents to support their side. The following rules apply to document file types and sizes:- The party can upload up to 50 MB of files for a case.
- Individual files must be smaller than 10 MB.
- The supported file formats are JPG, GIF, PNG, and PDF.
To make this request, specify the dispute ID in the URI and specify the notes in the JSON request body. This method differs from the provide evidence method which supports only multipart request, where PayPal asks the concerned party for evidence.
请求参数
Path 参数
dispute_id
string
必需
示例值:
{{dispute_id}}
Body 参数application/json
示例代码
返回响应
修改于 2023-08-16 07:18:59